I was recently asked to try out Circuit Citys online shopping and 24 minute in store pickup guarantee. With the holidays rapidly approaching and my shopping not even started I gladly accepted the offer. Now I just had to wait for the card to arrive so that I could sample their online shopping venue and put them the 24 minute test.
However before I jump into that portion of this tale let me take you back to about three weeks ago when the XBOX 360 HDDVD player was released. I stopped at the Best Buy close to our office and was told that while they show one in stock it was really not there and that would probably be the same story at their other locations. I am thinking what ever happed to live inventory status? Frustrated I went back to my office.
Back at the office I decided now would be a good time to try out the online shopping at Circuit City and proceeded to look up the new HDDVD player for the 360. Bingo! The Everett store showed it was in stock and available for in store pickup, all other locations were sold out. Being suspicious by nature I chose to make this purchase with my company card rather than wait for the gift card sent to me by Circuit City’s PR firm. Is it out of the realm of possibility that purchases made with these cards could be flagged for priority service? I’ll put my tinfoil hat on just in case.
Later that evening I drove up to the Everett Circuit City store and my shiny new HDDVD Drive was waiting for me to take home. Well that was easy but not a real test of the 24 minute guarantee; that would have to be done on a different day with a more high tech approach.
the 24 Minute Holiday Shopping Saga. Part 2.
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